Cookies and Privacy

RAPIDSOURCE IT LTD
PRIVACY POLICY

 

Who we are

In this privacy policy references to “we”, “us” and “our” are to RAPIDSOURCE IT LTD. References to “our Website” or “the Website” are to www.rapidsource.co.uk.

 

What information we collect and how

The information we collect via the Website may include.

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

 

What we do with your information

 Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

 

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:

 

GDPR Admin
1 West Place
West Road
Harlow
CM20 2GY

 

Other Websites

 This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

 

COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

www.rapidsource.co.uk uses cookies for the following purposes:

Persistent Cookies – we use various cookies to aid the workings of the website. For example: when you accept this Privacy & Cookie Policy by either clicking the I Accept button in the pop up box or continuing to browse round the website, a cookie called cookie-agreed-en will be created so we know not to show you the pop up box & cookie warning anymore when you revisit the website.

Analytics – we use Google Analytics to monitor how people use the website and to help us make changes to improve user experience.  Click here for an overview of privacy at Google.

We use Google reCAPTCHA to check that our forms are being filled in by a human and not a robot.

Remarketing – third party vendors, including Google, show you ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to the Get Support website. You can Opt out of a 3rd party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

Other third Party Cookies, Services like YouTube, Twitter, and Facebook also use cookies, when we include external content on pages such as videos or Twitter feeds cookies may be used by these services.

You can disable cookies in the Settings for your web browser.  Disabling cookies my effect how well some websites function. We do not recommend it.

From time to time we will update this page. Please check back from time to time and review any changes.